All records are kept confidential according to the Health Insurance Portability and Accountability (HIPPA) Privacy rule of 1996. According to this policy, we are not allowed to release medical information to anyone without your written consent.

The program’s Data Manager will collect the data and organize it. All staff members must sign confidentiality statements and attend confidentiality training.

Problems and complaints should be addressed to the Administrator Director of the HIV Team or the Grievance Counselor at 312-572-2724. Remember to get the names of anyone involved in an incident or problem, the date and the approximate time.